Katie secretly investigates a celebrity phone hacking ring behind Greg's back. In Katie's absence, Carol falls into producing a piece on her favorite phone game, "Biscuit Blitz." Meanwhile, Chuck gets in hot water when Portia accuses him of mansplaining.

The episode was rated 7.43 from 246 votes.

Chuck is having cataract surgery and, for the first time ever, must miss a day of work. Carol, eager to shirk her overwhelming intern duties, offers to take care of him. Meanwhile, Katie is excited for a peaceful day but with Chuck gone, Greg is reluctant to be the bad guy. As a result, "The Breakdown" descends into chaos as Greg is forced to say yes to Portia, Justin and everyone else's "great ideas for the show."

The episode was rated 7.42 from 376 votes.

Carol has a midterm she must pass in order to keep her internship. Katie needs to choose between helping her mom and focusing on her hacking story, which she can't seem to crack. Meanwhile, Greg's wealthy estranged grandmother pays a visit to the office. Chuck finds her cold and cruel, but almost immediately falls in love with her.

The episode was rated 7.40 from 251 votes.

Katie's secret war reporter boyfriend, Trip, is back in town and working at the MMN offices. Despite Katie's best efforts, Carol quickly uncovers the covert relationship using a plan she stole from "Days of Our Lives". Meanwhile, Chuck, feeling threatened by Trip, is determined to return to the field. Greg and Justin support the idea until they find footage of Chuck's time as a war reporter in the '90s.

The episode was rated 7.39 from 321 votes.

Carol and Chuck don't think they should have to attend Sensitivity Training and decide to teach the rest of the "snowflakes in the office" a lesson. Katie is excited about her new boyfriend, Jeremy, but Portia suspects Katie might just be a sidepiece.

The episode was rated 7.33 from 132 votes.

Carol is devastated to learn that her parents are getting a divorce after 70 years of marriage. Katie, still hurting from her breakup with Jeremy, is convinced that love is dead, but Carol is determined to prove that it's never too late to have a happy ending. Meanwhile, Chuck discovers that the reason for Justin's newfound happiness is the cute new barista at the coffee shop and proceeds to compete for her affection at the expense of his and Justin's friendship.

The episode was rated 7.31 from 137 votes.

Carol finds herself in a reverse "Christmas Carol" during which she learns that she has too much Christmas spirit and is driving everyone around her insane. Meanwhile, Chuck's estranged son, Petey, visits the office and Katie, who has been charged with babysitting him, tries to get the father and son to reconnect.

The episode was rated 7.31 from 137 votes.

For the first time in years, "The Breakdown" has been nominated for an American Journalism Award. Katie is looking forward to spending the night as a peer with the very reporters she has admired her whole life. Fearing her mother will ruin it, Katie tries to stop Carol from attending but is unsuccessful when Carol secures a position as a seat-filler. Katie is stuck babysitting her mom all night but gets distracted by Jeremy, a handsome New York Times reporter who looks down on cable news. Chuck is excited to reunite with all of his old anchormen friends, especially Len Archer.

The episode was rated 7.30 from 178 votes.

Katie tries to set workplace boundaries with Carol, but when a big story about an escaped bear lands in her lap, her mom can't help but meddle. Meanwhile, Greg tries to get Chuck and Portia to do a little friendly banter at the end of the show.

The episode was rated 7.26 from 223 votes.

Katie, a frustrated cable news producer, is horrified when her mom, Carol, gets an internship at "The Breakdown." Despite Katie's best efforts, Carol is instantly beloved by the entire office, including blowhard veteran anchor Chuck. But when Katie hits a roadblock while producing a big story, she realizes that maybe having a mom at work isn't such a bad thing.

The episode was rated 7.16 from 488 votes.