A hilarious workplace comedy about a unique family of employees at a super-sized mega store. From the bright-eyed newbies and the seen-it-all veterans to the clueless summer hires and the in-it-for-life managers, together they hilariously tackle the day-to-day grind of rabid bargain hunters, riot-causing sales and nap-worthy training sessions.
Written by Sophie and last updated on feb 04, 2023.
PS: The following content contains spoilers!
PPS: I will admit that parts of this page was written with the help of AI - it makes my work so much easier to not start from a blank page!
After Cloud 9 changes their policy of locking up Black beauty products, the employees are forced to reckon with systemic racism in the store, with Garrett leading the charge. Glenn desperately tries to right the store's wrongs, in misguided ways.
The episode was rated 7.01 from 455 votes.
Jonah finds himself in trouble with Sandra and Glenn when her son, Tony, starts working at Cloud 9. Mateo tries to help Cheyenne be a better floor supervisor. Garrett is unwittingly thrust in the middle of Dina's relationship with Brian the vet.
The episode was rated 7.28 from 447 votes.
After returning from quarantine, Glenn enlists Cheyenne and Bo's help to get Dina to relinquish control. Jonah and Mateo have second thoughts about helping Sandra with her cat's medical needs. Garrett struggles with customer returns.
The episode was rated 7.31 from 440 votes.
When the employees start to worry about Jonah's emotional state, Mateo, Glenn and Sandra try to help him move on after Amy. Cheyenne is forced to shadow Carol for the day. Garrett helps Dina search for a secret location in the store.
The episode was rated 7.35 from 435 votes.
When the Cloud 9 founder's son makes a surprise visit, the employees struggle to accommodate his bold ideas. Garrett helps Dina navigate a tricky situation with Brian. Jonah and Sandra use social media to investigate some worrying news.
The episode was rated 7.38 from 402 votes.
Glenn is confused by Zephra's new store policies and enlists Sandra and Marcus to help figure out what's going on. A memory lapse causes Jonah to question his friendship with Garrett. Cheyenne and Mateo face an unexpected challenge.
The episode was rated 7.39 from 403 votes.
On the day of Store 1217's first deep cleaning since the pandemic began, Glenn ropes Garrett into throwing a party to cheer up the employees. Dina needs Cheyenne's guidance when her ability to run the store is compromised. Jonah tries to help Mateo.
The episode was rated 7.44 from 407 votes.
On the day of Cloud 9's "In-store-vaganza," Dina finally gets the chance to step up to the plate and run the store. Garrett and Cheyenne search for a mysterious smell. Jonah finds himself excited about a new opportunity.
The episode was rated 7.45 from 479 votes.
When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship. Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems. Jonah tries to convince Sandra to value herself.
The episode was rated 7.45 from 396 votes.
With the floor supervisor position available, Jonah decides to throw his hat in the ring, much to Dina's chagrin. Glenn and Mateo struggle to find the right balance in their working relationship. Garrett tries to prove he's been in love before.
The episode was rated 7.46 from 474 votes.
With Carol's lawyer at Cloud 9 to depose the employees, Jonah tries to ease Glenn's nerves. Mateo enlists Sandra's help hiding the details of his work arrangement while Dina grows concerned about Garrett's behaviour at customer service.
The episode was rated 7.49 from 416 votes.
As the Cloud 9 employees prepare to send Amy and Jonah off, Mateo and Glenn attempt to organise a video tribute and Dina searches for a new best friend.
The episode was rated 7.67 from 510 votes.
During the coronavirus pandemic, Amy and Jonah try to bring order to the chaos in Cloud 9 while being pulled in multiple directions. The employees learn what it means to be "heroes," while Amy and Jonah's impending move to California looms large.
The episode was rated 7.72 from 540 votes.
Some inside information leads the Cloud 9 employees to try to make the store seem perfect for one day.
The episode was rated 7.83 from 404 votes.
The employees celebrate the past, present and future of Cloud 9. Series finale.
The episode was rated 8.59 from 381 votes.
