Undercover Boss (US) is an American adaptation of the British series of the same name. The show was first aired on CBS in 2010 and has since had 12 seasons. The premise of the show involves high-level corporate execs leaving their offices to take on low-level jobs in their companies to learn how things really work. Through this process, they learn things about their companies, their employees, and maybe even something about themselves. Here we will be ranking the best episodes of Undercover Boss (US).
Each episode of the show follows a different executive as they embark on their undercover mission. The show is well known for its dramatic endings, as the execs reveal themselves to their employees and often reward them with promotions, raises, and other rewards. From the 12 seasons of the show, some episodes have been more memorable than others.
Let's take a look at the best episodes of Undercover Boss (US). We'll rank the top episodes based on their impact, the drama of the reveals, and the messages of the show. These episodes have left a lasting impression and will be remembered for years to come.
Written by Sophie and last updated on feb 13, 2023.
PS: The following content contains spoilers!
PPS: I will admit that parts of this page was written with the help of AI - it makes my work so much easier to not start from a blank page!
CEO/Founder Doug Guller of Bikinis Sports Bar & Grill, who welcomes controversy and proudly refers to his chain of restaurants as "breastaurants". While undercover, Guller contends with a troublesome employee who not only refuses to don the uniform’s bikini top, but also over-serves an intoxicated person.
The episode was rated 6.16 from 43 votes.
Courtland Gray, COO of Peavey Electronics, goes undercover to see what keeps his audio empire rocking, Also, the company makes a shocking announcement after filming the episode that changes two employees' lives.
The episode was rated 6.56 from 48 votes.
Armando Montelongo, CEO of Armando Montelongo Companies, a top real estate company that specializes in educational seminars that teach wealth creation and financial independence, goes undercover to see what keeps his real estate investment company on solid ground. For the first time in UNDERCOVER BOSS history, Montelongo hires a body double to help conceal his identity while undercover at one of his seminars.
The episode was rated 6.64 from 28 votes.
The Mayor of Pittsburgh, Bill Peduto, does a stint as a municipal employee in the Steel City. During his shifts, Peduto performs jobs as a refuse worker, a carpenter, a self-sufficiency coordinator and a Public Works employee who cuts down dead trees.
The episode was rated 6.76 from 33 votes.
Gina Rivera, Founder and President of Phenix Salons INC., a franchise which offers independent salon and business professionals the opportunity to own and operate their own luxury salon suites, goes undercover to see if it will color her perception of how the company is running,
The episode was rated 7.00 from 28 votes.
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The episode was rated 7.16 from 37 votes.
Gigi Butler, Founder and CEO of Gigi's Cupcakes, America's largest cupcake franchise, hopes to discover that her company has the proper ingredients to keep rising to the top. While undercover, the Cupcake Queen crumbles under the pressure of decorating a cake and spirals out of control when an employee fails to top cupcakes with Gigi's signature swirl.
The episode was rated 7.22 from 37 votes.
Jessica Herrin, CEO and Founder of Stella & Dot, a leading global direct sales company with its own boutique-style jewelry and accessories line, goes on an undercover journey to discover the real gems working within her company.
The episode was rated 7.33 from 30 votes.
Todd Pedersen, CEO and Founder of Vivint, Inc., a leading provider of residential security and state-of-the-art smart home technology, goes undercover to see how his company is wired, on the sixth season finale. The boss tries not to lose his grip while battling his fear of heights on a customer's sloping roof during a wireless installation, and he faces even more stress when tasked with taking calls at his company's monitoring center for home and commercial alarms.
The episode was rated 7.39 from 36 votes.
David Seelinger, Chairman and CEO of EmpireCLS Worldwide Chauffeured Services, a luxury chauffeured transportation leader that provides services in more than 700 cities worldwide, goes undercover to see if his company is running smoothly.
The episode was rated 7.50 from 30 votes.
In the episode of Undercover Boss US titled “Rocket Fizz”, Robert Powells, President and Co-Founder of The Rocket Fizz Soda Pop and Candy Shops, goes undercover to discover what keeps his candy shops sweet. The episode follows Robert as he visits different branches of the Rocket Fizz franchise to observe employees in the field and learn more about their work. Robert is surprised to find that many of his employees have been with the company for over 10 years and have a deep loyalty to the Rocket Fizz brand. He is also impressed to find that his employees are passionate about their work and take great pride in providing an excellent experience for every customer.
The episode is an emotional journey for Robert, as he discovers the reasons why his candy shops have been so successful. He realizes that the success of his company is rooted in the dedication of his employees and their love for the Rocket Fizz brand. Robert is moved by the loyalty and commitment of his employees and expresses his appreciation for their hard work. Through this journey, Robert learns the importance of investing in his employees and giving them the recognition they deserve.
The episode was rated 7.74 from 31 votes.
The hit show Undercover Boss (US) has a special episode titled True Value. In this episode, True Value CEO John Hartmann goes undercover to better understand his company and its employees. He assumes the guise of a member of the company’s team, interacting with employees in various departments, including sales, warehouse and customer service. He learns how his employees feel about the company and how their work contributes to the company’s success.
John Hartmann discovers that his employees are passionate and hardworking, but they are also stretched thin due to the company’s rapid growth. He also learns that some of his employees are struggling to make ends meet. He makes some changes to the company’s policies to help his employees, including increasing wages and offering more flexible shifts. He also recognizes and rewards the employees who have gone the extra mile to make the company successful.
This episode of Undercover Boss highlights the importance of understanding the needs of the people who work for you. It also demonstrates the value of listening to your employees’ feedback and making changes accordingly. True Value CEO John Hartmann’s story shows that even small changes can make a big difference in the lives of dedicated employees.
The episode was rated 7.83 from 52 votes.
In this episode of Undercover Boss (US), Rick Forman, Founder and CEO of Forman Mills Inc., goes undercover to discover defects in his quickly growing company. Forman Mills Inc. is one of the leading discount clothing outlets in the US, and Rick Forman is determined to find out what is preventing it from becoming even more successful. He does this by going undercover and working alongside his employees to get an inside look at what is going on in the workplace.
During his undercover mission, Rick discovers that Forman Mills Inc. is facing a number of issues. He finds that employees are not receiving the proper training and support they need to do their job effectively. In addition, he discovers that the store's organization is inefficient and that there are issues with customer service. By gathering this information, Rick is able to make the necessary changes to improve the company's operations and ultimately make it more successful.
The episode was rated 7.96 from 24 votes.
