Undercover Boss (US)

10 Best Episodes of Undercover Boss (US) - Season 7

Undercover Boss (US) is an American adaptation of the British series of the same name. The show was first aired on CBS in 2010 and has since had 12 seasons. The premise of the show involves high-level corporate execs leaving their offices to take on low-level jobs in their companies to learn how things really work. Through this process, they learn things about their companies, their employees, and maybe even something about themselves. Here we will be ranking the best episodes of Undercover Boss (US).

Each episode of the show follows a different executive as they embark on their undercover mission. The show is well known for its dramatic endings, as the execs reveal themselves to their employees and often reward them with promotions, raises, and other rewards. From the 12 seasons of the show, some episodes have been more memorable than others.

Let's take a look at the best episodes of Undercover Boss (US). We'll rank the top episodes based on their impact, the drama of the reveals, and the messages of the show. These episodes have left a lasting impression and will be remembered for years to come.

Written by Sophie and last updated on feb 13, 2023.

PS: The following content contains spoilers!

PPS: I will admit that parts of this page was written with the help of AI - it makes my work so much easier to not start from a blank page!

Undercover Boss (US) - S7E4

#12 - Muscle Maker Grill (Season 7 - Episode 4)

As Tim M. Betts, the new chairman of Muscle Maker Grill, goes undercover, Rod Silva, the high-energy founder of the company, secretly gives Betts ongoing commentary as he observes the action via a live video feed.

The episode was rated 7.25 from 77 votes.

Undercover Boss (US) - S7E9

#11 - Hamburger Mary's (Season 7 - Episode 9)



The episode was rated 7.30 from 76 votes.

Undercover Boss (US) - S7E8

#10 - 4 Wheel Parts (Season 7 - Episode 8)


The episode was rated 7.42 from 73 votes.

Undercover Boss (US) - S7E2

#9 - Nestle Toll House Cafe (Season 7 - Episode 2)


Shawnon Bellah, chief operating officer at Crest Foods Inc. and franchisor of Nestle Toll House Cafe by Chip, fails to meet her own customer service requirements when she is undercover.

The episode was rated 7.47 from 78 votes.

Undercover Boss (US) - S7E6

#8 - Gerber Group (Season 7 - Episode 6)


The episode was rated 7.59 from 64 votes.

Undercover Boss (US) - S7E1

#7 - Buffalo Wings & Rings (Season 7 - Episode 1)


In the seventh season of the show Undercover Boss, viewers get to follow Nader Masadeh, President and CEO of Buffalo Wings & Rings, as he goes undercover in his own restaurants. The episode promises to be exciting as he encounters a fiery manager who makes one kitchen too hot to handle.

Viewers will get to witness how the President and CEO handles the situation. It is going to be interesting to see how he deals with his fiery manager, as well as how he manages his staff and the restaurant. This episode will be a great way to gain insight into how Buffalo Wings & Rings is run and how Nader Masadeh handles his role as President and CEO.

The episode was rated 7.63 from 110 votes.

Undercover Boss (US) - S7E3

#6 - Shopper's World (Season 7 - Episode 3)

In this episode of Undercover Boss, Sam Dushey, President and CEO of Shoppers World goes undercover to ensure he’s living up to his grandfather’s legacy. Shoppers World is a family-owned and operated discount apparel and merchandise retail store, located in the US. During this episode, Sam takes on various roles in his company to get a better understanding of what his employees face on a daily basis. From a cashier to a stockroom associate, Sam gets a firsthand experience of the struggles and successes that his employees go through.

Sam’s journey to understand his employees better is an eye-opening experience for him. He discovers that many of his employees are working multiple jobs to make ends meet, and they have to deal with the long hours and difficult tasks to make sure the store runs smoothly. He also learns that the store is in need of upgrades and better organization to improve customer satisfaction. Sam comes to the realization that his grandfather’s legacy of providing quality service and merchandise is in danger of being lost, and he must make changes in order to ensure that doesn’t happen.

The episode was rated 7.64 from 76 votes.

Undercover Boss (US) - S7E7

#5 - Marco's Pizza (Season 7 - Episode 7)


Marco's Pizza is the nation's fastest-growing pizza franchise with nearly 700 locations in 35 states. In this episode of Undercover Boss, Bryon Stephens, President and COO of the company, goes undercover to get a first-hand look at the day-to-day operations of the business. He wants to get to know the employees who are responsible for the company's success, and to see how they work to bring in the 'dough'.

The episode follows Bryon as he meets with Marco's Pizza employees and experiences their jobs firsthand. He works with drivers, managers, and pizza makers to gain a better understanding of their roles in the company. Through his interactions with the employees, Bryon discovers the importance and value of their hard work and dedication. He also gets to know the employees on a personal level, learning about their lives and families. In the end, Bryon is humbled by the incredible work the employees do for Marco's Pizza.

The episode was rated 7.66 from 83 votes.

Undercover Boss (US) - S7E5

#4 - YESCO (Season 7 - Episode 5)

In this episode of Undercover Boss, Jeffrey S. Young, co-owner of YESCO, goes undercover in his own company to get a better understanding of what his employees do on a daily basis. This episode is especially exciting because Jeffrey is faced with his fear of heights when he has to change a light high above downtown Chicago. Despite his fear, Jeffrey works hard and faces the challenge head-on, showcasing his dedication to the company and its employees.

The episode is a great example of how hard work and dedication can help someone overcome their fears. Jeffrey goes above and beyond to get the job done and it’s both inspirational and admirable to watch. Though the episode is mostly focused on Jeffrey’s experience with the company, we also get to see the other employees and how their hard work makes the company successful. Overall, this episode is a great reminder of the power of hard work and dedication that is necessary to be successful.

The episode was rated 7.77 from 64 votes.

Undercover Boss (US) - S7E11

#3 - Wienerschnitzel (Season 7 - Episode 11)


In the episode of Undercover Boss (US) titled Wienerschnitzel, we see CEO Cynthia Galardi Culpepper go undercover at her fast-food chain. Wienerschnitzel specializes in hot dogs and has more than 330 locations throughout the U.S., Panama, and Guam. Along the way, Cynthia must learn to work the drive-thru, handle the cash register and learn some of the menu items. She is given the opportunity to interact with her employees and get an inside perspective of the restaurant.

Cynthia also learns more about the struggles her employees have to face. From the long, grueling hours to the difficulty of balancing work and family, Cynthia comes to understand the daily challenges her employees face. She also learns that her employees are passionate about their work and take pride in serving each customer. In the end, Cynthia realizes the importance of her role as a leader and CEO and promises to make improvements to her fast-food chain.

The episode was rated 7.83 from 80 votes.

Undercover Boss (US) - S7E12

#2 - Golden Krust Caribbean Bakery & Grill (Season 7 - Episode 12)

In the episode of Undercover Boss (US) entitled Golden Krust Caribbean Bakery & Grill, CEO Lowell Hawthorne works undercover at his family-owned Caribbean-inspired food manufacturer, distributor and franchisor. Hawthorne is given the opportunity to see the inner workings of his own business from the perspective of the average employee. During his undercover mission, he works in various roles such as a customer service representative and a food production line worker.

While on the job, Hawthorne is exposed to the challenges and difficulties of working in the food industry. He is able to experience first-hand the challenges that his employees face, such as long hours and low wages. He also learns how much effort and dedication his employees put into their work despite the difficult working conditions. Hawthorne's experience leads him to make changes and improvements to the working conditions of his employees to ensure a better working environment. In the end, Hawthorne's mission of going undercover was a success, allowing him to gain a better understanding of his employees and their struggles, as well as to make positive changes to the workplace.

The episode was rated 7.90 from 72 votes.

Undercover Boss (US) - S7E10

#1 - United Real Estate Group (Season 7 - Episode 10)


In the episode of Undercover Boss (US) titled "United Real Estate Group", Dan Duffy, the CEO of United Real Estate Group, goes undercover at his real estate services and franchise holding company. This episode shows how Duffy interacts with his employees as he goes from job to job at his company, from sales to customer service. Through his interactions, he learns how his employees feel about their jobs and how the company is run. He also discovers what it takes to be successful in the real estate business.

Duffy is able to gain a unique perspective on his company by working undercover, and he discovers areas for improvement in customer service, sales strategies, and more. He also learns of the dedication of his employees, and the hard work they put in every day. At the end of the episode, Duffy is able to reward those employees that have gone above and beyond, and make changes to the company that will make it more successful.

The episode was rated 7.93 from 68 votes.

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